A specialist clinic group turned patient stories into a signature content channel
A Singapore-based multi-clinic group in specialist healthcare had a strong medical reputation but a website that read like a product catalogue. We ran a Story Sprint with four founding physicians and eight patients, and rebuilt the brand around a clear point of view: care as a long relationship, not a single visit.
Over the following two quarters our studio produced a monthly patient-story podcast, a weekly clinician newsletter and a library of short-form videos, all filmed in-clinic. Direct traffic doubled, unaided brand mentions in local health publications rose sharply, and the group’s intake team reported that most new patients arrived with a specific story or clinician already in mind.